Health and vigipirate measures

Health measures

Following the announcements of the President of the Republic Emmanuel Macron on July 12, 2021, we share with you new information regarding the implementation of the new sanitary protocol of the 75th edition starting July 21: sanitary pass required to all venues of the Festival d'Avignon

BUY TICKETS WITHOUT WORRYING

If you cannot make it to the Festival due to Covid-19, we’ll reimburse your tickets as long as you contact us before the date of the event (show, visit, exhibition, or screening). (See terms and conditions for more detail)

100% DIGITAL TICKETS

Health measures in place at the time of the Festival will be strictly observed. Your e-tickets will therefore become available a few days before the event:

1- Upon buying your tickets, you will receive an order confirmation (whether you buy your tickets at  the box office, over the phone, at the store, or on the internet), but your e-tickets will not yet be available.

2- A few days before the show, you will receive an email telling you that your tickets are now available and can be downloaded from your online account.

We recommend you download the Festival’s mobile app so you can log onto your account and show your e-tickets directly on your mobile device (telephone or tablet). You can also choose to be notified when new tickets are made available online if health protocols are relaxed.

If you are coming to the Festival as a group, you can buy your tickets in one order so as to be seated together.

COMPLIANCE WITH THE HEALTH PROTOCOL

Health measures in place at the time of the Festival will be strictly observed, in accordance with local and regional authorities. Our staff and ushers are there to help you and make sure to answer your requests as fast as possible. You can contact us by phone at +33 4 90 14 14 60 or by email atresaweb@festival-avignon.com

Health protocols in effect at the time of the event will be strictly followed, in agreement with the prefectorial authority. Please try to book your tickets online as much as possible and download them on your phone or print them out.
Hydroalcoholic gel will be available at the entrance to all the venues.
We ask you to please respect physical distancing measures at all times (including in queues), floor markings, and any additional instruction given at the venues.
All spectators over 11 are required to wear a mask covering their nose, mouth, and chin. Failure to comply will result in refusal of entry.
All the venues are regularly aired and cleaned to welcome you in optimal conditions.

The health passport is a QR-Code (on the TousAntiCovid app or printed out on paper), which is generated after:

  • a negative result to a Covid-19 viral test made (PCR ou antigenic test) by a lab, a pharmacy, a nurse, etc., up to 48 hours earlier

  • a vaccination certificate proving complete vaccination by a vaccination centre, a physician, a pharmacy, etc. from more than 14 days for vaccines with 2 injections and more than 14 dyas for vaccines with 1 injection Janssen.

  • a recovery certificate following a contamination by Covid-19 between 15 days and 6 months before the event delivered by a physician, a lab, etc.

    A health pass will not be required for spectators under the age of 18.

Update on 03/07/21 :

  • TousAntiCovid users may update their app before they arrive on the Festival'svenus, as the 4G network may be saturated on site.

  • For Europeans, it is necessary to present the European QR code (the national will not be accespted)

  • For non-European foreigners, it is necessary to pay in advance for tests in dedicated venues.

Read all the official information about the health passport

A list of testing centres in the Vaucluse region is available here and is regularly updated.

The Vaucluse Prefecture and the City of Avignon are setting up temporary Covid testing sites in the city.

Download the map of all the test centres in Avignon during the Festival

Information about booking

Vigipirate Plan

In accordance with the Vigipirate plan, please be at the venue 30 minutes before the show at the latest and present your bags for inspection.

It is strictly forbidden to bring the following objects:

  • bulky bags, travel backpacks, suitcases,

  • helmets,

  • firearms, bladed weapons (imitation weapons included),

  • any glass or plastic bottle,

  • any opaque container: thermos, cans,

  • any aerosol or pressure cylinder,

  • toxic or chemical products,

  • flammable liquids, fireworks and its by-products (firecrackers, Bengal lights, distress flares…)

Luggage and large bags will not be allowed inside the venues, and no cloakroom will be available.