The Festival d'Avignon is committed to increasing the inclusion of people with disabilities in our societies. From accessible programming to tailored support, everyone can experience the Festival according to their needs.
Accessibility
An accessible website
With FACIL’iti, our website’s layout adapts to the needs of people with visual, motor, or cognitive disabilities. Many profiles are available to fit the needs of as many people as possible: visual impairment, Parkinson’s disease, age-related muscle loss, colour blindness, dyslexia, etc.
For a more comfortable experience, you can now customise the layout by choosing the profile that best suits you.
Accessible modes of communication
We enable deaf, hard-of-hearing and aphasic people to communicate with us simply and freely, by telephone or in person, via the Acceo application. Once the Acceo application has been downloaded, users can access one of the three modes of communication below, with qualified operators who accompany them throughout the exchange.
You can reach us from Monday to Friday from 9am to 12pm and from 2pm to 5.30pm. In addition to our switchboard, the Festival's ticketing service will also be accessible this summer at the same opening hours as the Acceo operators.
Functioning:
1 - Download the free Acceo application on your computer, tablet or smartphone.
2 - Call us via the application or the link below.
3 - Select one of the services to be connected with an Acceo operator.
4 - The Acceo operator and the deaf and hard-of-hearing user call us and exchange face to face with a hearing person.
Accessible shows
On your own
For those who don't require a specific location or accompaniment, it's possible to buy cards and tickets at the 3-Key Card rate, and choose your seats directly on the website.
With an adapted welcome
Specific seating areas and spaces are reserved for people with disabilities, tailored to individual needs, subject to availability. A dedicated team is available from the opening of ticket sales—feel free to contact them .
PEOPLE WITH REDUCED MOBILITY
Dedicated assistance is available at the entrance of each venue, both before and after the performance. Parking maps indicating PRM spaces are available onavignon.fr, avignon-tourisme.com et parking.handicap.fr
The performances and exhibitions with accessibility features are:They always come back, NÔT, When I Saw the Sea, Laaroussa Quartet, BREL, Magec / the Desert, Delirious Night, Every-body-knows-what-tomorrow-bringsand-we-all-know-what-happened-yesterday, Rinse, Derniers Feux, Les Clés du Festival.
Service for PRM transportation in Grand Avignon: available upon presentation of proof (minimum 80% disability) > 0 800 456 456
FOR DEAF OR HARD OF HEARING INDIVIDUALS
The Théâtre Benoît-XII is equipped with hearing loops. Individual hearing loops are available at La FabricA and the Cour d’Honneur of the Palais des Papes, as well as in most Festival venues upon request.
Many performances are surtitled in French and/or English.
FOR BLIND OR PARTIALLY SIGHTED INDIVIDUALS
Two tactile models of La FabricA and the Cour d’Honneur allow you to explore the venues by touch. Please contact us to arrange a visit and become familiar with these performance spaces.
The Distance byTiago Rodrigues : Audiodescription performances on 18 and 19 July at 12pm preceded by a tactile tour of the set at L'Autre Scène du Grand Avignon - Vedène
Many performances, as well as the music programme, readings, and radio broadcasts, are accessible: Fusées, Item, Nexus de l’adoration, La Distance, Prélude de Pan, LA LETTRE, Les Perses, Affaires Familiales, Par autan, Radio Live, TAIRE, Les Incrédules, Le Soulier de satin, reEncanto, Soma – concert de clôture, La Voix des femmes, Nour.
Accessibility and disability contact
Access to our venues
During the Festival, you can't access to the city centre of Avignon by car from 12pm to 2am. It's possible to access the city centre by showing a disability card. Some streets remain exclusively pedestrian.
Learn more about the accessibility of our venues
Orizo transport offers services accessible to everyone.
Learn more (FR)
To know all the services available at La FabricA, permanent venue of the Festival d'Avignon, the accessibility register is available below.
Accessibility and disability contact
Downloads