With FACIL’iti, our website’s layout adapts to the needs of people with visual, motor, or cognitive disabilities. Many profiles are available to fit the needs of as many people as possible: visual impairment, Parkinson’s disease, age-related muscle loss, colour blindness, dyslexia, etc.
For a more comfortable experience, you can now customise the layout by choosing the profile that best suits you.
We enable deaf, hard-of-hearing and aphasic people to communicate with us simply and freely, by telephone or in person, via the Acceo application. Once the Acceo application has been downloaded, users can access one of the three modes of communication below, with qualified operators who accompany them throughout the exchange.
You can reach us from Monday to Friday from 9am to 12pm and from 2pm to 5.30pm. In addition to our switchboard, the Festival's ticketing service will also be accessible this summer at the same opening hours as the Acceo operators.
Functioning:
1 - Download the free Acceo application on your computer, tablet or smartphone.
2 - Call us via the application or the link below.
3 - Select one of the services to be connected with an Acceo operator.
4 - The Acceo operator and the deaf and hard-of-hearing user call us and exchange face to face with a hearing person.
During the Festival, you can't access to the city centre of Avignon by car from 12pm to 2am. It's possible to access the city centre by showing a disability card. Some streets remain exclusively pedestrian.
Learn more about the accessibility of our venues
Orizo transport offers services accessible to everyone.
Learn more (FR)
To know all the services available at La FabricA, permanent venue of the Festival d'Avignon, the accessibility register is available below.
Downloads
So that we can adapt our welcome, please let us know about you needs: you would like advice on the program, to make a reservation, to benefit from adapted rates...
Reduced rates are available on presentation of proof (AAH or mobility inclusion card).
You can also consult the dedicated section in the program to choose adapted shows and obtain information at the ticket office and on the home page of the website.
Accessibility and disability contact
